FAQ

How do I download my file?

You can download your files in tree ways

1.EMAIL

After the payment is accepted Kalindiprints will automatically send you an email to the email address informing that the product can now be downloaded. The email will contain a link with which you can download the product. Please add kalindiprints@gmail.com to safe list, so you dont miss it.

2.MY DOWNLOAD

The other ways you can download a virtual product is from your account settings on the frontend of your site. After you logs in you can access you account settings by clicking on you name.Then you have to select the section for My Downloads:

 On the page that opens you will see a table with all placed orders with images and links for downloads.

3.ORDER HISTORY

You have to select the section for the order history:

 On the page that opens you will see a table with all the placed orders. You have to click on the Details button for the particular order:

 This will display under the table all the details about the order including a "Download" button: